Privacy Policy


Privacy Policy WONDERBYWOOD

Through our webshop, privacy-sensitive data, or personal data, is processed. WONDERBYWOOD considers careful handling of personal data of great importance. Personal information is therefore carefully processed and secured by us.

In our processing, we adhere to the requirements set by privacy legislation. This means, among other things, that:

  • We clearly state the purposes for which we process personal data. We do this through this privacy policy;

  • We limit our collection of personal data to only those needed for legitimate purposes;

  • We first ask for your explicit consent to process your personal data in cases where consent is required;

  • We take appropriate security measures to protect your personal data and also require parties who process data on our behalf to do the same;

  • We respect your right to access, correct, or delete your personal data upon your request.

WONDERBYWOOD is the data controller responsible for data processing. In this privacy policy, we explain which personal data we collect and use and for what purpose. We recommend you read this carefully.

This privacy policy was last updated on 18-05-2021.

Use of Personal Data

When visiting our webshop, we obtain certain data from you, which may include personal data. We only retain and use personal data provided by you directly in the context of the service you have requested, or where it is clear that it has been provided to us for processing.

We use the following data for the purposes mentioned in this privacy policy:

  • Name and address details

  • Telephone number

  • Billing address

  • Email address

  • Payment details

  • Gender

  • Date of birth

  • IP address

  • Order history

  • Nationality

Access to Account Area

Through your customer account, you can access a management environment where you can set, provide, and change your details yourself.

Purposes

  • Order Processing: To correctly process your order, we use your name and address details.

  • Payment Processing: To handle the payment for your order, we use your payment details.

  • Communication: To facilitate communication regarding your order and/or other inquiries, we use your personal/contact information.

  • Legal Obligations: To comply with our legal obligations, we store your order history, including payment details, within the legally required term.

  • Marketing (with Consent): To provide you with personalized offers, we use your personal/contact information. This only happens if you have given your consent.

  • Fraud Prevention: To prevent fraud, we may use your IP address, address, and payment details if there is a justified interest.

If necessary for proper processing of your order, we may also provide your personal data to third parties. More information about this is provided later in this privacy policy.

Advertising

With your consent, we may inform you about promotions, offers, and campaigns of WONDERBYWOOD via third-party websites and email marketing.

Contact and Newsletter

Our webshop offers the possibility to ask questions through various channels (email and social media). You choose which data you provide. The data you send to us will be stored as long as necessary for a full response and handling of your request.

We offer a newsletter to inform interested parties about our products and/or services. Each newsletter/email may contain personalized elements and includes a link to unsubscribe.

Publication

We do not publish your customer data.

Provision to Third Parties

We may share your data with our partners. This will only happen if these partners are involved in fulfilling the agreement (such as transportcompanies regarding transport) and they may not use the data for any other purpose. The secure handling of your data is guaranteed through a data processing agreement between WONDERBYWOOD and the partner.

Our webshop includes social media buttons. These only provide a link and do not pass personal data to third parties. If you log in using a social media account, the email address linked to the social media account is shared.

Cookies

When you visit our webshop for the first time, a notification is displayed explaining why we use cookies (the cookie banner). WONDERBYWOOD uses first-party cookies. Your continued use of our webshop is considered consent to the use of cookies.

You are free to disable cookies through your internet browser. Please note, however, that this may affect the functionality of our website.

Google Analytics

We use Google Analytics to track how visitors use our website. We have concluded a data processing agreement with Google to make arrangements about the handling of our data. We have not permitted Google to use the obtained information for other Google services. Furthermore, IP addresses are anonymized.

Security

We take security measures to limit misuse of and unauthorized access to personal data.

Retention Periods

The above-mentioned personal data is stored for as long as necessary to handle your order(s), including warranty, unless a longer retention period is legally required (such as tax record-keeping obligations).

Changes to this Privacy Policy

We reserve the right to make changes to this privacy policy. It is advisable to consult this privacy policy regularly to stay informed of any changes.

Access and Changes to Your Data

If you have any questions about our privacy policy or if you wish to view, modify, or delete your personal data, you can contact us at any time using the details below.

You may also send us a request to access, modify, or delete your data.

To prevent misuse, we may ask you to identify yourself appropriately. If it concerns access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in your internet browser settings. If the data is incorrect, you can request us to change or delete the data.

Dutch Data Protection Authority

Of course, we are happy to assist you if you have complaints about the processing of your personal data. (or any other issues) Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority regarding the processing of personal data. You can contact the Dutch Data Protection Authority for this.

Contact Details

WONDERBYWOOD
info@wonderbywood.com

Postal Address (no visiting address):
Meidoornstraat 1
1402 CM Bussum
The Netherlands